The locksmith business command center

Locksmith business management software for every job.

Run every job from first call to final payment with one fast workspace for locksmith owners, dispatchers, and field technicians.

See how it works
Built for the fieldRole-based accessMobile-firstNorth America operations

Today at a glance

Your operation, in motion.

12

Active jobs

$4.8k

Collected

86%

Completed

New service call

Job #9815 · Lockout

New

Sample customer

Customer phone

Service area

Residential lockout

Assign a technicianDispatch
Field status

On the way

Sample job · #9812

Cash ledger

$1,240.00

Pending handover

One workflow

From call to closeout

Three roles

Owner, dispatch, field

Built for work

Mobile-first by design

Clear numbers

Revenue to reconciliation

The problem

Your business is too important to run from scattered messages.

When calls live in one place, job details in another, and cash handovers in someone’s memory, every handoff creates risk. LockOps gives the whole team one accountable job record.

Missed context

No more asking the customer to repeat the story.

Unclear status

Know who owns the next action on every job.

Leaky closeout

Connect proof, payment, commission, and tax.

One connected workflow

Every handoff is a chance to run a tighter operation.

LockOps keeps the job moving while preserving the details your team and your books need at the end of the day.

01

Capture the call

Turn a ringing phone into a complete job record in seconds.

02

Dispatch with clarity

Assign the right technician with the details they need to move.

03

Work from the field

Give your team a focused mobile workflow for every job.

04

Close out cleanly

Capture proof, payment, tax, commission, and the full job story.

Built around real roles

One platform. Three teams. A much clearer day.

The best operations software does not add another screen. It gives each person the right screen for the work in front of them.

For dispatch teams

Move from call to technician without the scramble.

Keep intake, scheduling, assignment, and job status in one calm command center.

  • Fast customer and service intake
  • Technician assignment and commission rates
  • Scheduled and historical jobs
  • Native SMS draft handoff
Explore dispatch

For field technicians

A job workflow that works on the job site.

Give your team the right information, the next action, and a clean closeout on any phone.

  • One-tap maps, calls, and job status
  • Key bitting, door, and vehicle details
  • Signatures and proof-of-work photos
  • Forward and reverse billing calculations
Explore field work

For owners

Know what the business is doing, not just what is busy.

Bring revenue, tax, commissions, cash handovers, calls, and marketing performance into view.

  • Revenue, HST, profit, and payment KPIs
  • Contractor cash-in-hand ledger
  • Call conversion and marketing ROI
  • Team access and accountant-ready exports
Explore owner control

The complete feature set

Every detail that keeps a locksmith job moving.

From the first phone number to the final handover, LockOps is designed around the way locksmith work actually happens.

Dispatch and call intake

Everything your dispatcher needs to turn a call into a job your technician can act on.

  • Rapid call logging with customer, phone, extension, address, and problem details
  • Service types for lockouts, rekeys, commercial work, and more
  • Technician assignment with configured commission rates
  • Scheduled appointments and intake windows
  • Manual entry for completed or historical jobs
  • Automotive fields for year, make, model, VIN, key type, and FCC ID
  • Native Messages draft handoff for technician assignments
  • Job lists, status visibility, and role-based access

Mobile technician workflow

A focused field experience that keeps the next action obvious and the record complete.

  • Mobile-first one-hand job queue
  • One-tap acknowledgment and status progression
  • One-tap Google Maps or Apple Maps navigation
  • Direct customer calling with extensions supported
  • Key bitting and door/cam specification capture
  • Pre-work authorization and customer completion signatures
  • Proof-of-work photo attachment
  • Commission visibility for assigned technicians

Payment and job closeout

Close the loop with accurate totals, clear payment status, and less room for disputes.

  • Forward billing: labor plus parts plus Ontario HST
  • Reverse billing from the total amount collected
  • Abandoned-job travel fee handling
  • Cash and Interac payment capture
  • Payment status and method tracking
  • Customer invoice and receipt communication where enabled
  • Stripe-hosted payment links where configured and verified
  • Structured request IDs and failure logging for supportability

Owner control and reporting

See the operational and financial signals that help you run a better locksmith business.

  • Gross revenue, payment splits, HST, and net-profit KPIs
  • Contractor cash-in-hand ledger and commission tracking
  • Cash handover settlements with audit notes
  • RingCentral inbound call and conversion analytics where configured
  • Google Ads ROI view where configured
  • CSV export for accountant and QuickBooks workflows
  • Team member creation and role management
  • Admin, dispatcher, and technician access controls

Made for the job site

The field team gets clarity, not clutter.

A locksmith does not need an office dashboard in their pocket. They need the address, the customer, the next action, and a reliable way to close the job.

Arrive prepared

Maps, call, key, door, and vehicle details in one place.

Leave proof behind

Signatures and photos create a clearer customer record.

Job #9815

Residential lockout

On site

Sample customer

Service address · Unit 402

Door details

Mortise · 1-1/8 backset

Key bitting

SC1 · 3-5-2-1-4

Signature

Photo

Invoice

Owner control

Run the business behind the jobs.

Your job count is not the whole story. LockOps connects completed work to revenue, HST, commissions, cash handovers, call conversion, and growth signals.

Revenue clarity

Gross revenue, payment splits, HST, and net profit in one view.

Cash accountability

Know what each contractor holds and record every handover.

Call conversion

See received versus converted calls when RingCentral is connected.

Team control

Manage roles, commission rates, active status, and access.

A better end-of-day handoff

Export the records your accountant needs, settle contractor cash with notes, and keep the operational story attached to the money.

Open the owner hub

Built for locksmith work

Residential, commercial, and automotive — without forcing every job into the same box.

Capture the details that make locksmith work different, while keeping the workflow simple enough to use on a busy day.

Residential

Lockouts, rekeys, entry, and customer proof.

Commercial

Hardware, door details, scheduled service, and follow-up.

Automotive

Vehicle identity, key type, VIN, and FCC ID details.

Next for LockOps

The platform keeps getting closer to the whole business.

These are roadmap opportunities, not features we are pretending are already live.

Customer history and repeat-customer profiles
Quote templates and approval tracking
Automated customer status messages with delivery status
Commercial maintenance reminders and renewals
Parts and key-blank inventory with low-stock alerts
Route planning, service-area pricing, and expense tracking

Questions, answered

The practical stuff matters.

A serious operations platform should be clear about what it does, how the team uses it, and where integrations fit.

LockOps Pro is designed for locksmith owners, dispatchers, and field technicians who need one connected workflow for incoming calls, job execution, payment, and business reporting.

Make the next job easier

Your locksmith operation deserves a system built around the work.

Walk through the workflow